About RouteIQ
RouteIQ helps delivery and field service teams dispatch jobs, plan multi-stop routes, track drivers and ETAs, and capture proof of completion. It includes a web dashboard, iOS and Android driver apps, configurable workflows, and customer portals. The free plan includes 50 jobs per month with unlimited drivers and dispatchers.
What RouteIQ does
- Dispatch and auto-assignment
- Dispatchers see active jobs, drivers, ETAs and late work in one view, and jobs can be auto-assigned by distance, zone, team, skill or vehicle.
- Multi-stop route optimization
- Plans routes for multi-stop jobs and shows them on a live map with operational alerts.
- Driver apps for iOS and Android
- Drivers get an ordered stop list, navigation, push notifications for changes, and proof capture at each stop.
- Branded customer tracking
- Customers get a branded live tracking link plus SMS and email updates, and repeat customers can use a portal.
- REST API and webhooks
- Every plan includes the same REST API the dashboard uses, with an OpenAPI 3.0 spec and retried webhooks for job, payment and driver events.
- AI assistant over SMS and WhatsApp
- Dispatchers and admins can text questions such as where a driver is or which jobs are late and get answers from live RouteIQ data.
Who it’s for
Delivery and field service teams that dispatch multi-stop jobs to their own drivers and want customer tracking and an API on every plan. Teams that only need a personal route planner, or that operate outside Europe and the Americas without a HERE or Mapbox account, should look elsewhere.
What it costs
The Free plan includes every feature with unlimited drivers and dispatchers for 50 billable jobs a month on one site. Pro is $29 per site per month with 500 billable jobs included and per-job charges above that, and Enterprise is custom priced with an SLA, SSO and priority support. Third-party maps, SMS, AI and calls can run on your own provider accounts at provider rates.
Works with
- Claude
- HERE
- Mapbox
